Free Cancellation
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Cancel up to 24 hours before scheduled pickup without penalty.
Late Cancellation
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Cancellations less than 24 hours before pickup: 50% charge.
No-Show
A no-show occurs if the passenger is not present at the agreed pickup location within the free waiting time and cannot be reached — full fare charged.
Refunds
All eligible refunds will be processed within 14–30 days from the date of cancellation.
